Role Overview

Handle customer inquiries via phone, email, chat, or social media

Provide information about services, orders, and processes

 

Key Responsibilities

Resolve customer complaints and issues professionally

Coordinate with internal teams for order and service follow-up

Maintain accurate customer records and reports

Ensure customer satisfaction and timely responses

Requirements (Must Have)

Minimum +2 qualification (Bachelor’s degree preferred)

Good communication skills in English and Nepali

Basic computer knowledge (MS Office, email, internet)

Ability to handle customers politely and professionally

Problem-solving and multitasking skills

Prior CSR or customer handling experience is an advantag

Experience / Training

Prior experience in customer service or call center is preferred

Freshers with good communication skills are encouraged to apply

On-the-job training will be provided

Ready to Apply?

Click to submit your application for Customer Service Representatives.

Salary

10,000 - 15,000 NPR

Monthly based

Location

Gwarko Lalitpur

Job Benefits
Food Allowance
Skills
Basic Computer Customer Service Excellence Multitasking
Job Overview
Job Posted:
3 weeks ago
Job Type
Full Time
Job Role
Customer Service Representative
Education
+2
Experience
6+ Months
Total Vacancies
1
Gender
Anyone
Working Hour
9 Hours

License and Mobility:

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Location

Gwarko Lalitpur

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