💰 REFUND POLICY – JAGIRKHOJ.COM
Effective Date: 2025-12-01
Last Updated: 2025-12-01
This Refund Policy explains the conditions under which payments made on Jagirkhoj.com may or may not be refunded. By purchasing and accessing any digital service on this platform, you agree to the terms stated below.
All refunds are governed by applicable laws of Nepal, including the Electronic Transaction Act, Consumer Protection Act, and Contract Act.
1. General Rule – All Payments Are Non-Refundable
Jagirkhoj.com provides digital services that are activated instantly, and therefore:
👉 All payments made on Jagirkhoj.com are strictly NON-REFUNDABLE.
This applies to all digital products and services, including:
Once payment is completed, it cannot be cancelled, reversed, or refunded, except under the limited conditions listed in Section 3.
2. Non-Refundable Situations (No Refund Under These Conditions)
Refunds will NOT be issued under any of the following situations:
❌ Not receiving enough applicants
❌ Receiving applicants who do not meet expectations
❌ Employer changes hiring plans after purchase
❌ Wrong package purchased by mistake
❌ Service already activated or partially used
❌ Delay in email/SMS delivery
❌ User’s own internet/device issues
❌ Job seeker provided incomplete or incorrect information
❌ Account suspended due to violation of Terms & Conditions
👉 Jagirkhoj.com is a platform, not a hiring guarantee.
Therefore, hiring outcomes are not grounds for a refund.
3. Refund Eligibility – Limited Exceptional Cases Only
Refunds will be considered ONLY under the following rare circumstances:
✔ 3.1 Duplicate Payment
You were charged twice for the same service due to a system or gateway error.
✔ 3.2 Service Activation Failure (Platform Error)
Payment was successful, but the purchased service was not activated within 24 hours due to a technical failure from Jagirkhoj.com.
✔ 3.3 Incorrect Charge (Billing Error)
An incorrect amount was charged due to a system malfunction.
✔ 3.4 Payment Deducted but No Service Received
Bank/wallet shows a successful deduction, but the service was not delivered.
👉 Refund is not eligible if the user has already accessed or used the service.
4. Refund Request Procedure
If you believe you qualify for a refund, you must:
1️⃣ Email us at support@jagirkhoj.com
2️⃣ Use the subject line: “Refund Request – Payment Issue”
3️⃣ Include the following details:
Jagirkhoj.com will review your request within 5–7 business days.
Refunds, if approved, will be processed only to the original payment method used during purchase.
5. Reasons for Refund Rejection
Refund requests will be denied if:
👉 Jagirkhoj.com sells access to digital services, not hiring results.
6. Job Seeker Fee Refund Policy
Any fee paid by Job Seekers is NON-REFUNDABLE, including:
❗ Job Search Outcomes DO NOT Qualify for Refund
Refund will NOT be provided if:
❌ Job seeker does not receive a call/interview
❌ Job seeker is rejected
❌ Job seeker does not get selected
❌ Expected job/role/salary is not offered
❌ Job seeker submits incorrect or incomplete documents
Jagirkhoj.com does not guarantee employment and is not liable for job placement results.
7. Service Cancellation Policy
Users may stop using the service at any time; however:
👉 Service cancellation does NOT qualify for a refund.
Subscription plans remain valid until the end of their purchased duration.
8. Replacement Instead of Refund (Optional at Company Discretion)
In some cases, and only at the discretion of Jagirkhoj.com, we may offer:
This is not guaranteed and does not constitute a refund.
9. Chargeback / Dispute Policy
Submitting a false Chargeback or Payment Dispute will result in:
10. Limitation of Liability
Jagirkhoj.com is NOT liable for:
All services are provided on an “as-is” basis.
11. Governing Law
This Refund Policy is governed by the laws of Nepal, including:
Any dispute shall be handled exclusively by the courts of Nepal.
12. Contact Information
For refund-related inquiries:
📧 Email: support@jagirkhoj.com
📞 WhatsApp Helpline: 9766298595
🌐 Website: www.jagirkhoj.com
